FAQs

Internet

We offer different speed bundles to Home user over Wireless and ADSL and on-request high speed internet to Enterprises. Please check our Packages section.

Yes, you can bring compatible equipment and subscribe to our Home user bundles.

Our technical support phone lines works 24/7 for any outage and maintenance information.

Datacenter Collocation

  • Uptime Institute Tier II, III and IV certified hosting facility, ISO 27001
  • IP-VPN and DIA connectivity available through Mobily IP/MPLS network
  • Secured facility (CCTV, security guards, access-controlled doors)
  • SLA assurance for facility availability and environment
  • 24/7 on-site monitoring and support engineers
  • Different Packages suitable for different business sizes (Caged or Uncaged Spaces)
  • Carrier neutral data centers
  • Wide geographic Presence consists of 7 data centers across the kingdom (Riyadh, Jeddah, Dammam, Unaizah)
  • No upfront investment on building data center
  • High power & cooling availability (up to 99.99%), redundancy, scalability and reliable connectivity
  • Reduced business risk and increased peace of mind.
  • OPEX & CAPEX reduction and core business focus
  • Caged Racks
  • Uncaged Racks
  • This service features Direct Internet Connectivity (DIA) and IPVPN connectivity with a multitude of bandwidth options.

Huawei Cloud

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Still Unsure About Something?

To make requests for further information, contact us.